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100% Satisfaction Guaranteed

We promise that each underwear was made with skin-friendly fabric, which provides a comfortable, breathable and soft feeling to meet your need.

 

However, we know that you may hesitate about the first trial without experiencing them. To ensure you won’t missing the most comfortable underwear you might have, we created a "100% satisfaction Guarantee” for you!

 

We give every new customer 30-days to try on, if you don’t like it, just contact us about the reason and the reimburse you preferred (refund or exchange), then you can have the free exchange or refund. Also, your ideas and feelings are valuable for us.

 

A few notes need to be followed on this offer:
  • It can only apply to your first order on ca.separatec.com.
  • It's limited to one worn box of underwear per household.
  • All requests must be applied within 30 days of purchase.
  • If you choose to replace an item, we will ship it to you for free.
  • For all other refunds and exchanges, please check our return policy.